Ron and Cris from Ranserve checked every window at Emerald Hill for level, plumb and square.

This window did not pass muster — one of the three narrow/tall windows designed to spill natural light behind the front door and up the stairs, transforming the original dark entry with purposeful geometry and lumens.

The long vertical of the window bends about 1/4 inch. Ron held a level up to the window framing to illustrate.

Steven asks that the window go back to Milgard for replacement.