But … to date, there are two issues on this remodel where Jacquela has chosen to object — the tile floor in the master shower, where the grout lines do not align with the walls; and the aluminum drip pans under the tankless water heaters.
Today, she lodges complaint #3.
She messages Mark Rehberg and Odell at Ranserve, in part:
First, I would have thought that the person doing the tile work would have covered the cooktop before working on the tile. I am really upset. My cooktop is a mess. I don't know if there is damage, or if all of the residue can be removed without further damage.
I don't understand why the cooktop was not protected.
Now, the grout at the back/sides of the cooktop is messy and needs to me corrected.