Jacquela objects

We discover Saturday that the backsplash glass is repaired — and grouted.

But … to date, there are two issues on this remodel where Jacquela has chosen to object — the tile floor in the master shower, where the grout lines do not align with the walls; and the aluminum drip pans under the tankless water heaters.

Today, she lodges complaint #3.

She messages Mark Rehberg and Odell at Ranserve, in part:

First,  I would have thought that the person doing the tile work would have covered the cooktop before working on the tile.  I am really upset.  My cooktop is a mess.  I don't know if there is damage,  or if all of the residue can be removed without further damage.
I don't understand why the cooktop was not protected.
Now,  the grout at the back/sides of the cooktop is messy and needs to me corrected.

Let’s step through this …

Here's the glass top of the induction cooktop and the red glass backsplash. The cooktop glass, clearly, was not protected when the backsplash was grouted. It is caked -- albeit lightly -- with what appears to be white grout powder that was mixed with water and left to air dry. There should have been a plastic sheet over the cooktop to prevent this.
Here’s the glass top of the induction cooktop and the red glass backsplash. The cooktop glass, clearly, was not protected when the backsplash was grouted. It is caked — albeit lightly — with what appears to be white grout powder that was mixed with water and left to air dry. There should have been a plastic sheet over the cooktop to prevent this.
Same shot as above, this time with white lines imposed to identify the second issue -- how the backsplash was grouted with red grout, where.
Same shot as above, this time with white lines imposed to identify the second issue — how the backsplash was grouted with red grout, where.
Jacquela took this photo of the left corner of grout job. The grout is not crisp, it spills like an alluvial plain onto the countertop and up the quartz backsplash.
Jacquela took this photo of the left corner of grout job. The grout is not crisp, it spills like an alluvial plain onto the countertop and up the quartz backsplash.
This is the right corner -- same alluvial plain of red grout spilling out from the corner --and the red grout "bleeds" up the wall formed by the gray quartz backsplash. It also bleeds across the junction of the glass tile and countertop.
This is the right corner — same alluvial plain of red grout spilling out from the corner –and the red grout “bleeds” up the wall formed by the gray quartz backsplash. It also bleeds across the junction of the glass tile and countertop.
A close up of the "bleed" between the glass-tile backsplash and the gray quartz countertop. This line should have been caulked with gray silicon, not the red grout.
A close up of the “bleed” between the glass-tile backsplash and the gray quartz countertop. This line should have been caulked with gray silicon, not the red grout.
Share. Link. Like.

On the way to Ikea …

Jacquela and Steven stopped Saturday at Emerald Hill. We emptied the back of Steven’s Element, putting more boxes into the garage as we circle around moving in. And we inspected.

This is the tankless water heater in the mudroom off the kitchen. The City of Austin by code requires a pan to catch water under the tankless unit if it ever leaks. The plumbers apparently built this aluminum pan, which is hanging by a rusted wire attached to the pan and one of the copper pipe runs at the right side under the tank. It looks, well, let's be kind ... less than functional and less than professional. After discussion with Odell, Steven ordered from Amazon the two black plastic pans sitting on the floor. They are designed and produced specifically for use with tankless water heaters -- there is a market for everything, and someone smart saw this need unmet. Steven's goal for Monday is to confirm with Odell that these can be installed here in the mudroom and upstairs in the utility/laundry room, under that second tankless unit.
This is the tankless water heater in the mudroom off the kitchen. The City of Austin by code requires a pan to catch water under the tankless unit if it ever leaks. The plumbers apparently built this aluminum pan, which is hanging by a rusted wire attached to the pan and one of the copper pipe runs at the right side under the tank. If the tank ever leaks and water begins to fill the pan, the pan will collapse under its own weight. It looks, well, let’s be kind … less than functional and less than professional. After discussion with Odell, Steven ordered from Amazon the two black plastic pans sitting on the floor. They are designed and produced specifically for use with tankless water heaters — there is a market for everything, and someone smart saw this need unmet. Steven’s goal for Monday is to confirm with Odell that these can be installed here in the mudroom and upstairs in the utility/laundry room, under that second tankless unit.
This is the wired and wireless network operating in the house after Time Warner's install. The black router at left delivers telephone dial tone. The black box on the floor is the router -- with WiFi signal distributed via the antenni/antennum/antennas . In between is the white cable modem. Still boxed are two wireless access points that Steven will mount to the ceiling prewires -- one upstairs and one down -- plus a power-over-Ethernet switch that promises to bring the WAPs to life. But, first, Steven needs to run to Lowe's to buy adapters to mount the WAPs to the ceiling boxes. The screw holes in the WAP mounting plate do not align with the screw holes in the electrical box that is already installed in the drywall.
This is the wired and wireless network operating in the house after Time Warner’s install. The black router at left delivers telephone dial tone. The black box on the floor is the router — with WiFi signal distributed via the antenni/antennum/antennas <?>. In between is the white cable modem. Still boxed are two wireless access points that Steven will mount to the ceiling prewires — one upstairs and one down — plus a power-over-Ethernet switch that promises to bring the WAPs to life. But, first, Steven needs to run to Lowe’s to buy adapters to mount the WAPs to the ceiling boxes. The screw holes in the WAP mounting plate do not align with the screw holes in the electrical box that is already installed in the drywall.

Steven attempted to set up the Ring wireless doorbell. Fail. Technical support made several suggestions. Steven will reattempt at next opportunity.

Steven and Jacquela could not find the user manual needed to configure the Schlage Connect keypad and lock that is installed at the kitchen side door. A couple of downloads later, the Internet is, once again, your friend.

Observation — at the front of this job we make BIG decisions. Rip out the aluminum wire. Take it down to studs. Replace the windows. Check the plumbing under the slab. Set a budget. Those decisions are made quickly, almost easily. Now, by contrast, we are mucking around with minutia — countless discoveries that seem to stack up over Newark, buzzing for attention, distracting, each one getting in the way of the next. It’s exhausting. It’s daunting. After nine months, we just want to be done.

Share. Link. Like.